Profiles and PINs
Parents can set or replace a child's PIN from Family. Parent and child PINs protect separate areas of the shared app.
Family support
How can we help?
Clear answers for parents managing profiles, chores, Chore Bucks, rewards, proof photos, and optional cross-platform sync.
Browse all support answers
Start here
Find the right part of ChoreRally.
Cloud sync
Open Family, Settings, then Cloud sync to connect another supported iOS or Android device.
Privacy and deletion
Generate a family backup or delete the account and household from the bottom of Household Settings.
Common questions
Quick ChoreRally answers.
How do I reset a child's PIN?
Sign in with a parent profile, open Family, choose the child, enter a replacement PIN twice, and save the profile.
Why did a completed chore not add Bucks?
A submitted chore waits for parent review. Chore Bucks are credited only after a parent approves the work. If the parent requests a redo, the child can update the proof and submit again.
How do I request a new chore or reward?
A child can use More Chores from their home or tasks view, or suggest a reward from the Store. The request appears in the parent's review and activity areas. Children cannot create their own Buck balance or approve the request.
How does family syncing work?
ChoreRally works locally first. When cloud sync is enabled, the family record is stored in ChoreRally's Supabase project and shared only with authenticated family members. Required proof photos use a private family-scoped bucket so a parent can review them on another device.
How do I invite another caregiver?
Enable cloud sync, share the household invite code privately, and have the caregiver choose Join during family setup. Invite codes should be treated like a household password.
Can Chore Bucks become real money?
No. Chore Bucks are virtual family points with no cash value. ChoreRally does not provide banking, payments, investing, or money transfers.
How do I remove family data?
From a parent profile, open Family and Settings, then use Delete Parent Account at the bottom. The owner deletes the connected household for everyone; another caregiver removes their own account and access. You can generate a JSON backup first. See the account deletion page for external requests.
How do I get the official App Store link?
Choose Get ChoreRally and send the prepared release-link email. The website does not store a form, collect payment information, or create an account.
Still stuck?
Tell us the device, iOS version, and what happened. Never email a profile PIN or a private household photo.